Live chat and updates

 The easy way to communicate with our fantastic team at a time that is convenient for you via PetsApp. 


At Bury St Edmunds Veterinary Centre, we believe in making your life easier. We understand it’s not always convenient to phone, that is why alongside offering online appointment booking, registration and repeat medication requests we now offer PetsApp. The easy way to communicate with our fantastic team at a time that is convenient for you.
Once you’ve downloaded the app you can start up a conversation with us about any queries you may have, whether that be changing your appointment, checking the price of services or booking a new appointment. We also use the app to help update you with videos and photos of your pet if they are with us for the day or hospitalised so can see just how they are getting on. You can even have a video consultation with one of our vets or nurses where appropriate as well as pay for any goods or services received though the app.
During weekday working hours we aim to respond to all queries within 2 hours. Outside of working hours and weekends may take a little longer but we will always get back to you.

Download PetsApp

Join Bury St Edmunds Veterinary Centre on PetsApp today and start chatting to our friendly team from the comfort of your home.

Scan to download

Use your phone or mobile device to scan this QR code and download PetsApp.

You can also download PetsApp from the Apple App Store or Google Play Store. Click the link below and search for ‘PetsApp’ in the relevant app store. 

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Find us at

Bury St Edmunds Veterinary Centre
Unit A, Autopark
Eastgate Street

Bury St. Edmunds
IP33 1YQ

We are open

Monday – Friday 
08:00 – 19:00

08:00 – 16:00

09:00 – 12:00

Get in touch

01284 630650

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