Our mission
We are Bury St Edmunds Veterinary Centre.
We are Jenny and Carly’s vision of Veterinary practice.
We are there for sick pets and their owners when they need us. We keep the healthy ones healthy.
We are a team of skilled, highly trained and hardworking people.
We are founded on values of care, community and compassion.
We are Bury St Edmunds Veterinary Centre and we are here to make your pet, our priority.
Meet our Team!
Dr Jenny Reason, MRCVS, CertAVP
Veterinary Surgeon, Partner
She’s got a CertAVP which basically means she’s super smart and your pet is in the best possible hands. She juggles running this practice, stopping Carly spending large sums on sparkly vet wrap and 36km of paper towel, with a 2 small kids and an Ian to look after. On top of that she spends unusual amounts of time upside down doing aerial skills. She is basically wonder woman with a vet degree.
Dr Carly Day, GpCert, MRCVS
Veterinary Surgeon, Partner
She’s a complete fruit loop but a brilliant all-round vet. She has some super skills in imaging, emergency work and endocrinology and can sniff out an Addison’s dog 2 towns away. Dentistry is her true passion and she gained her certificate in advanced dentistry in 2023. She sees herself as an inner hippy with a talent for rap that’s she’s yet to unravel. Carly has a soft spot for the golden oldies and has 2 geriatric dogs as well as three horses that vary from sane to psychotic in their attitudes to life.
Molly Noble
Customer Care
Molly joined the reception team in the middle of 2021 and has proved to be a true asset to the company. Always smiling with a great sense of humour there is more to her than meets the eye! She loves the cute and the fluffy but also has a soft spot for our scaley friends. So if you bring in a chameleon expect her to get very excited!
Ellis Shelton, MRCVS
Veterinary Surgeon
Ellis joined us in June 2024 having worked as a mixed practice and locum vet for a number of years. She is completely cool, calm and unflappable and has the skill set to back it up. Very much a ‘go with the flow’ person, it feels like she has always been here and we are genuinely delighted to have her on the team. She is always happy to help, share her skills and when she isn’t in clinic she is with her lovely cocker spaniel, her horse, or her USAF military partner. Fun fact about Ellis; she’s basically on first name terms with Charles and Camilla (HRH) as her final year research project was so good she was presented with an award from them at the Royal Cornwall Show, and got a brand new Discovery to drive around for a year!
Kirsty Notley
Customer Care
Kirsty is a self proclaimed “Crazy Cat Lady”. She joined the customer care team from a career in retail. In her spare time she fosters kittens for the RSPCA and has been known to rehab even the most swipey bitey feral kittens. Patient, kind, caring. She is a super addition to our front of house team.
Ash Swonell, RVN
Registered Veterinary Nurse
Ashlea is a complete goddess behind the scenes and will be one of the ones giving your pets extra cuddles when they are with us. Even the ugly ones…. Especially the ugly ones. They are her favourite. Carly worked with her for years prior to opening Bury St Edmunds Veterinary Centre and Ash is so wonderful she couldn’t leave her behind. Fortunately, Ash is quite tiny, so Carly picked her up, put her in her pocket and rehomed her at BSEVC. She has 4 dogs, 2 cats and black and white pony called Benson- most of which have been RSPCA rehomes. She seems to attract diabetic animals having had a diabetic dog and now a diabetic cat so there is nothing you can’t ask her about looking after diabetic animals in particular.
Charlotte Ware
Customer Care
Charlotte is an absolute little firecracker. She joined us at the end of 2020 to cover a few shifts and she was so good we quickly made her permanent. Bubbly, organised, passionate Charlotte has proved the perfect addition to our customer care team. When not being a superstar at work she has one lovely Staffordshire Bull Terrier, 2 children and a wonderful husband (who she jokes she would consider swapping for staffie number 2 if there is anyone offering?!). Joking. We think….!?
Matt Wright, RVN
Veterinary Nurse and Clinical Coach
Matt is a lesser spotted male Vet Nurse. He has a beard and likes bearded dragons…because bearded creatures recognise their own. He has an exotics certificate which means he will treat your tarantula and fix your ferret as well as care for your cat. Outside of work he says he goes running. But we know he only does it for the post run pancakes.
Jess Irons , RVN
Registered Veterinary Nurse
Jess is our incredibly smart and knowledgeable RVN. She was Matt’s student and makes sure he always has his head screwed on correctly. She’s super bright and the only reason Carly was able to correctly order the hundreds of consumables required to operate a veterinary practice. She’s also heading up our cat friendly clinic initiative. Outside of work she has a laid-back black lab called Barney who likes to think he’s an old man who accompanies her on many a countryside walk ending in some good veggie pub grub.
Simon Wright, RVN
Head Veterinary Nurse
Simon joined us in December 2019 and not only brings our quota of male vet nurses up to approximately 10,000,000 times the national average, but also brings us cake. He too has an exotics certificate and has a special interest in all things avian. Completely unflappable himself he is fitting in like a dream. When not working he is super into salsa. Not the food kind.
Ayla Grimwood, RVN, Cert VNECC
Registered Veterinary Nurse
Ayla is a Registered Veterinary Nurse who initially joined us to help with weekends while she worked full time in the charity sector but became a full time team member from March 2021. She lives with her husband and managerie of rescue animals, including (but not limited to!) Bash the Staff, Massie the wonky weirdo and Twig the Princess whippet. She has a heart of gold and dreadlocks that may or may not be adorned with towel clamps or other inanimate objects that Carly likes to attach to her dreads without her noticing. Ashlea and Carly worked with Ayla in their last practice and are doing happy dances that they get to work with her full time again.
Dr Sophie Ward, MRCVS
Clinical Lead Veterinary Surgeon
Sophie has known Jenny and Carly for a long time, having previously worked with Jenny (and Adam!) at a previous practice. She fits in effortlessly and is an amazing all-round vet. She is proof that sometimes stabbing someone makes things better as she has extra skills in acupuncture! I think the official term is “needling”, but “stabbing” made the joke funnier. Sorry. Bad joke.
Tasha Johnston, SVN
Student Veterinary Nurse
Tasha is a small but mighty presence in the practice. She is our Animal Nursing Assistant, who joined us September 2020. She had previously worked with Jess I and Matt and decided to come and join the rest of us to follow her passion of working “hands on” in the clinical team of a veterinary practice. She has a good sense of humour, and if she was an animal she would be an Orangutan. Because she has long arms. Thankfully, she is yet to start throwing poo. When not at work she likes to hang out with her gorgeous Golden Retriever Stitch.
Stacie Hurrell
Customer Care Manager
Stacie joined us from a career as a manager at M&S so she knows something about service and quality. She’s kind, warm-hearted and super dooper organised. She’s a local, having been to Thurston Community College and now living in Beyton. When not in work she runs around after her 2 adorable young boys and her husband. So keeping us all in line should be a doddle for her!
Dr James Browning, MRCVS
Veterinary Surgeon
James joined us in September 2021 and has bought our vet count up to 5. Originally we were only looking for a maternity cover for Jenny, but he was just too lovely we had to offer him a permanent position. Already proving he is an incredibly good vet, an incredibly good human, and an incredibly good asset to the astonishingly unsuccessful BSEVC pub quiz team. In fact he almost tripples our scores each week. We still lose. But we lose better!? Confident, compassionate and caring. He fits in perfectly.
Abi Craven
Customer Care
Abi joined us on the reception team in the middle of 2021 and has proved to be an amazing asset. She has a history of being an estate agent but fancied a change and has absolutely florished. She is warm and approachable, thorough and accurate and an absolute dream to work with. Not just a pretty face, she is currently renovating a house with her boyfriend and has been known to foster for the RSPCA to help pups who are waiting on theor forever home.
Abi Page, RVN, CertVNECC
Deputy Head Veterinary Nurse
Abi came to us as an experienced RVN as she had worked with Simon previously. So it’s always good when a friend recommends a workplace! She is exceptionally calm, diligent and has slotted in like she has always been with us. She is doing a certificate in Emergency and Critical Care to put that unflappable nature to test and we have no doubt she will contine to be amazing.
Keighley Breeze
Animal Nursing Assistant
Keighley came to us having worked in the animal industry for years. She’s flown birds of prey, done dog grooming and now is a fabulous nursing assistant. She lives with her Chef fiance (amongst a selection of animals including Parker the dog and Isla the Harris Hawk) who is excellent at his job too, so if they ever invite you for dinner say YES! Originally from Wisconsin, USA, she is bilingual; fluent in both English and American!
Claire Barnbrook
Customer Care
Claire joined us in February 2022 and has proven to be a great asset to the front of house team. She’s outgoing, bubbly and VERY YOUNG! she has had an ecclectic career from sandwich shop owning to delivery driving and she will turn her hand at most things it would seem. It’s amazing she’s fitted all of her career’s in because she is SO YOUNG. At home she lives with her battalion of French bulldogs who keep her out of trouble. Did I mention she is VERY YOUNG…..? I haven’t been told to mention that at all….!
Jess Barnard, RVN
Registered Veterinary Nurse
Jess joined us in June 2022, having been a qualified RVN for 5 years already! She has come in and already it already feels like she’s been here forever. She is excellent all round but is another RVN who has a certificate in exotics and loves anything with scales , fur or feathers! She has already done some amazing bucket-list travelling and nursed all sorts of species in all sorts of places! She’s currently converting her T5 transporter into a camper so she can travel to even more places!
Hannah Durling, RVN
Registered Veterinary Nurse
Hannah has joined us as an experienced RVN and we are loving having her with us. She really has slotted in like she has always been here. A great all-rounder she handles all of the varied roles of an RVN amazingly and has a warm and positive energy all the time. She is however one of those crazy people who seem to get enjoyment out of CrossFit. She even does competitions! Crazy lady!
Becky Lewis
Customer Care
If BSEVC did bake off, Becky is star baker. We welcome other entrants to the competition, as cake never lasts too long around here, but holy moly, Becky can bake! When she isn’t cooking up sweet treats in the kitchen she can be found looking after her husband and 3 kids or riding her motorcycle! She also has the most handsome Bernese Mountain Dog, who I don’t think rides in a side car, but I’m not going to let that ruin the mental image I have in my head. He would look so cute in flight goggles with the wind in his ears!!!
Rosey Combes
Animal Nursing Assistant
Rosey is our weekend ANA whilst she continues her studies. Her dream is to become an RVN and we are sure she will achieve it as she is dedicated and a fast learner. She has grown up with a menagerie of animals from Norfolk Terriers to chickens and horses. We haven’t found anything that phases her and her cheerful and helpful attitude makes working a weekend much more pleasurable for everyone else! We can’t wait to watch her grow, develop and flourish!
Kay Stevens
Customer Care
If you were wondering why this lovely lady on reception looks vaguely familiar, it is because Kay is our fabulous Sophie’s mother! Equally as glamorous as she is kind, she has made such a welcome addition to our team. She brings with her a wealth of experience in the veterinary sector and we are so glad she has chosen to join us!
Maia Rumsby RVN
Registered Veterinary Nurse
Maia joined us this summer and is a lovely calming addition to our team. She is an excellent nurse who is happy to do any role within the team. She loves all the creatures great and small but as a chinchilla owner she has a particular soft spot for these! Outside of work she has recently bought a paddle board, and I’m secretly hoping she will have the world’s first paddleboarding chinchilla soon!
Rose Thompson-Turcotte, MRCVS
Veterinary Surgeon
Where to even start with Rose. I can say it with an 100% certainly that she is the loveliest person I’ve ever met. We have known her since she was an ANA and 5 gruelling years at vet school later we are delighted that she is working alongside us now. She has spent much time with us as a student and she already knows the practice inside and out. A true English Rose by name and nature, she is kind, caring and always has her patients interests at the forefront of her mind at every turn. She has a soft spot for elderly animals and has already filled her house with one small rescued golden oldie, and I foresee there may be more in the future!
Michelle Higman RVN
Registered Veterinary Nurse
Michelle is a bit of a hero. Or a crazy lady. Most likely both. She’s the sort of person that does 2 spin classes back to back. FOR FUN!! She then is also partial to a glass of wine in a hot tub on the other hand which is a passtime I completely understand! She’s a super experienced RVN having worked at referral centres around the area for more years than it would perhaps be polite to mention. She also appears to collect Bulldogs in her spare time so expect her to snog the face off of yours if you have one!
Natalie Chapman, MRCVS
Veterinary Surgeon
Nat is an excellent vet who joined us in the autumn of 2023. She brings with her not just excellent surgery skills but is a dab hand with an ultrasound scanner and is a complete clinical all-rounder. Completely unflappable in a crisis, she is cool, calm and collected and has taken to BSEVC life like she has always been here. She also brings a healthy dose of glamour and Sophie reckons she will have to “up her game” if she is to hold on to her title of “BSEVC glamourpuss” for next year.
Katie Worboys
Customer Care
Katie joined our team in the autumn of 2023 and has slotted into the admin and customer care team like a dream. She has a degree in animal behaviour and has travelled the world from NZ to Canada and has 10000 stories to tell about her adventures. She is kind, caring and has a great sense of humour. When she isn’t in work she is kept very busy with her western riding, aerial hoop, her quarter horse, her 3 labs and her husband! Also an award winning artist, any spare time is used to help her husband make life size horror film props that they take to convensions (ask to see the photos – they are AMAZING!!!). We are so delighted to have this multitallented superwoman in our team!
Emma Honey, SVN
Student Veterinary Nurse
Emma joined us in early 2023 when Tash moved into her SVN role. She came in and hit the ground running having previously been an ANA in the Emergency and Critical Care team for a referral hospital. She’s a self confessed crazy cat lady and has just bought her first house which I fully foresee will become a complete cattery in the days / weeks / months ahead! She’s fun and approachable and knowledgeable and is a great SVN. She is always happy to lend a hand for all tasks big or small. Statistically, she is 1 in 1000 as she was born with only one kidney, however we are pretty sure she is 1 in 1,000,000 to us!
Rochelle Scott, RVN
Registered Veterinary Nurse
Rochelle joined us in spring of 2024 and has already proved to be a bright and bubbly addition to the team of RVNs. She has a great sense of humour, and is kept busy at home with her dogs, horse, partner and son, so keeping us lot in check is proving to be a piece of cake for her! Never one to shy away from an adventure, when not in uniform, you can find her kayaking or camping!
Lily Tillbrook
Animal Nursing Assistant
Lily joined us as an ANA in spring 2024 and we are just loving having her. A complete ‘yes’ person, she is always happy to help in any and all situations and just loves being able to help all of the patients and their owners. With a soft spot for shepherd’s, chocolate labs and jack russel terriorists, she has already fallen fowl of the ‘try not to take your work home with you’ rule of veterianry medicine like most of the rest of us, and has adopted Lyla the kitten from when she was on work experience, whp she says is her biggest soft spot! She is only a young ‘un and makes the rest of us feel pretty old, but my goodness she has a very bright future ahead of her and we are delighted to be a part of that journey.
Holly Yates
Animal Nursing Assistant
Holly joined us in early 2024 as a welcome addition to the ANA team once Emma started her RVN training. She is a true animal lover with a real “can do” attitude and gentle mindset. Exceedingly competent at her job, she brings a calming influence to the team and we are loving having her on board!
Find us at
Bury St Edmunds Veterinary Centre
Unit A, Autopark
Eastgate Street
Bury St. Edmunds
IP33 1YQ
We are open
Monday – Friday
08:00 – 19:00
Saturday
08:00 – 16:00
Sunday
09:00 – 12:00