Ellis joined us in June 2024 having worked as a mixed practice and locum vet for a number of years. She is completely cool, calm and unflappable and has the skill set to back it up. Very much a ‘go with the flow’ person, it feels like she has always been here and we are genuinely delighted to have her on the team. She is always happy to help, share her skills and when she isn’t in clinic she is with her lovely cocker spaniel, her horse, or her USAF military partner. Fun fact about Ellis; she’s basically on first name terms with Charles and Camilla (HRH) as her final year research project was so good she was presented with an award from them at the Royal Cornwall Show, and got a brand new Discovery to drive around for a year!

Kirsty is a self proclaimed “Crazy Cat Lady” and has been with us for a number of years at Bury before coming to be a front-of-house superstar at Needham. She joined the customer care team from a career in retail, and so knows a thing or two about providing excellent customer service. She is one of the most friendly, thorough and detail focussed people I have ever had the pleasure of working with, and she never seems to have a bad day! 

In her spare time she fosters kittens for the RSPCA and has been known to rehab even the most swipey bitey feral kittens into sweet, adorable pet cats. Patient, kind, caring, she will welcome you with open arms and will certainly go goo-goo if you have a kitten in your basket! 

Charlotte is an absolute little firecracker. She joined us at the end of 2020 to cover a few shifts and she was so good we quickly made her permanent. The rest is history. Bubbly, organised, passionate, Charlotte has proved the perfect addition to our customer care team. She actually went to school with Carly at primary school and her mum Sarah used to teach us netball! So we have known her a VERY long time. Always bringing 100%, she is the veterinary customer care version of an energiser bunny! I’m not entirely sure if she sleeps or plugs herself into the mains to recharge.

When not being a superstar at work she has one lovely little “dachshund” who actually looks more like a Shar-pei, 2 mischievous cats, 2 children and a wonderful (patient) husband Tomis (who she says she would consider swapping for another dog if there is anyone offering?!). She is joking. We think….!?

Matt is a lesser spotted male Vet Nurse. He has a beard and likes bearded dragons…because bearded creatures recognise their own. He has an exotics certificate which means he will treat your tarantula and fix your ferret as well as care for your cat.

He has a wealth of experience and has a passion for anaesthesia, often spending his time “nerding out” on the latest research and updates, as well as running lectures and training to other RVN’s in this area. He’s kind of a big deal. But don’t tell him because his already robust ego doesn’t need any more inflating! Outside of work he says he goes running and lift weights at the gym, often being out beaten by his long suffering partner Tash who is another member of the nursing team. 

Where to start with or head nurse Simon. Other than to say he is an absolute dream! He joined us in December 2019 and not only brought our quota of male vet nurses up to approximately 10,000,000 times the national average, but also brings us cake. His cinnamon rolls are a thing of legend!

He has an exotics certificate, and loves all things avian, but is an absolute allrounder, and I can safely say that I am not sure I have ever seen him sweat or panic. He is the coolest cucumber on the planet. He organises the nursing team with absolute precision and has proven to be the best “wing man” (‘cos he likes birds…. get it..?)

He shares his life with his partner and he also has a complete obsession with Chow’s, so much so that I am pretty sure he has some kind of “Chow Radar” and knows the second a Chow walks in the building as he will always appear to give it a smoosh! When not working he is super into salsa. Not the food kind. And spending time with Mikey (human), Link (Chow) and Olive (Pomeranian x , but looks like a mini version of Link so they make the most adorable fluffy pair!) as well as his Tortoises and his allotment!

Ayla is an absolute hero, and not only one of the best RVN’s I’ve ever had the pleasure to work with but one of our absolute best friends too. She is the heart and soul of the practice, and my personal “moral compass”.

We have known her for coming up a decade, having worked together at a previous practice and I begged her for a few years to join us but she was very happy following her passion of working in the charity sector. When life changed and she was ready (and I ground her down!) she joined us in 2021. She has since completed her ECC (Emergency and Critical Care) certificate and runs both the ANA and Dispensary teams, and quite frankly is an exceptional natural leader, always leading with the same exceptional levels of kindness and care that she shows to not only her teammates but her patients alike. Just like I know the team are in the best hands with her guidance, your pets couldn’t ask for a better nurse to look after them.

She lives with her husband and menagerie of rescue animals, including (but not limited to!) Bash the Staff, Spud the Staff, and Twig the Princess whippet. She has a heart of gold and dreadlocks that may or may not be adorned with towel clamps or other inanimate objects that Carly (me!) likes to attach to her dreads without her noticing. This profile originally said that me and Ash S were doing happy dances when she agreed to come to work for us. I can confirm that many years later, we are still doing those happy dances. Only now our knees hurt a bit more when we do them.

Tasha is a small but mighty presence in the practice. She joined us in 2020 and watching her grow in the field has been a true joy.

She started as an ANA (Animal Nursing Assistant) and then became an SVN (Student Veterianry Nurse) and is now a pivotal part of our RVN (Registered Veterinary Nurse) team. She is a standout theatre nurse, and is excellent both running anaesthetics and scrubbed in as a theatre assist as well as developing her schedule 3 surgical skills. A truly dependable pair of hands, the trust we have in her is unparallelled.

She is a delight to be around and has a great, dry sense of humour! She thinks that if she was an animal she would be an Orangutan. Because she has long arms. And orange hair. Thankfully, she is yet to start throwing poo. If that starts, I will revise the bit above about her being a standout nurse because that is something we wouldn’t tolerate!

When not at work she likes to hang out with her gorgeous Golden Retriever Stitch and drags Matt to the gym to lift heavier weights than he can.

Stacie is our Admin Manager and joined us in 2021 from a career as a manager at M&S so she knows something about service and quality!

She’s kind, warm-hearted and super dooper organised, and has become a pivotal part of the practice ensuring everything is smooth and flawless! She leads the customer care team SO well, and juggles many hats to make sure we are all offering you the very best service from telephones, to insurances, repeat prescription requests, Vets Deliver, and keeps everyone (us included) on track.

She’s a local lass, having been to Thurston Community College and now lives in town with her partner and her young family of 2 boys and has now got not 1, not 2, but 3 cats so has rapidly joined the “Crazy-cat-lady-crew”.

She is not just an Admin Manager. Stacie is a Bury Vets Admin Manager (this is said in the dulcet tones of the M&S advert for anyone who doesn’t get the joke!)

Abi joined us on the reception team in the middle of 2021 and has proved to be an amazing asset. She has a history of being an estate agent but fancied a change and has absolutely flourished. She is warm and approachable, thorough and accurate and an absolute dream to work with. She is commonly the main “go-to” person for insurances and can help with any query you may have.

Not just a pretty face, she is currently renovating a house with her boyfriend and has been known to foster for the RSPCA to help pups who are waiting on their forever home, although now has Arnold the adorable black and tan dachshund who is an absolute little firecracker!

Abi came to us as an experienced RVN as she had worked with Simon previously. So it’s always good when a friend recommends a workplace! And oh my gosh, are we glad to have her. She quickly proved that she is not only an exceptionally calm, diligent and talented RVN, but she is also a natural leader and one that so many of the nursing team look up to and she has flourished into becoming a dream Deputy Head Nurse. She has been with us since 2021 but I do not remember what life was like without her in the team. She has also completed her ECC (Emergency and Critical Care) certificate since she has been with us and is truly one of the best nurses I have ever worked with, as well as one of the absolute best people. She leads with kindness and heart, which is the same way she nurses her patients, and I cannot express how incredibly lucky we are to have her looking after our precious patients.

Outside of work she has Trigger her horse who is in his “senior era” and has just bought a house in Stowmarket and looks forward to renovating it and making it a glorious cottagey nest!

Claire joined us in February 2022 and has proven to be a great asset to the front of house team. She’s outgoing, bubbly and VERY YOUNG! She has had an eclectic career from sandwich shop owning to delivery driving and she will turn her hand at most things it would seem.

It’s amazing she’s fitted all of her career’s in because she is SO YOUNG. At home she lives with her battalion of French bulldogs who keep her (in and) out of trouble. Did I mention she is VERY YOUNG…..? I haven’t been told to mention that at all….! She has also requested that I add that she is not only VERY YOUNG but also VERY SINGLE.

I have told her this is a professional website and not a dating app. But who am I to stand in the way of true love? So, eligible gentleman, feel free to slip her your number. I warn you, we are VERY precious about our Claire. She is a 10/10. So treat her right. Otherwise, remember, we are vets and castrations are something we do on a daily basis!

Jess joined us in June 2022, having been a qualified RVN for 5 years already! It feels longer than since 2022 however as it feels like she has always been here because she fits in so well. She is excellent all round, and has no idea how good she truly is, but is another RVN who has a certificate in exotics and loves anything with scales , fur or feathers! She is a die-hard “Swiftie” and is also a world-traveller and has already done some amazing bucket-list adventuring and nursed all sorts of species in all sorts of places! Her and her partner have also now converted their T5 camper so they can adventure to even more places with Theo the adorable dachshund! 

Maia joined us the summer of 2022 and is a lovely calming addition to our team. She is an excellent nurse who is happy to do any role within the team and is a familiar face in our consult rooms and out theatre’s alike. She loves all the creatures great and small but as a chinchilla owner she has a particular soft spot for these! She also has just rehomed a cute little Chihuahua x from the RSPCA who is a cutie! Outside of work she has a paddle board, and I’m secretly hoping she will have the world’s first paddleboarding chinchilla soon!

Nat is an excellent vet who joined us in the autumn of 2023. She brings with her not just excellent surgery skills but is a dab hand with an ultrasound scanner and is a complete clinical all-rounder. Completely unflappable in a crisis, she is cool, calm and collected and has taken to BSEVC life like she has always been here. She also brings a healthy dose of glamour and Sophie reckons she will have to “up her game” if she is to hold on to her title of “BSEVC glamourpuss” for next year.

Rochelle joined us in spring of 2024 and has already proved to be a bright and bubbly addition to the team of RVNs. She has a great sense of humour, and is kept busy at home with her dogs, horse, partner and son, so keeping us lot in check is proving to be a piece of cake for her! Never one to shy away from an adventure, when not in uniform, you can find her kayaking or camping!

Lily joined us as an ANA in spring 2024 and we are just loving having her. A complete ‘yes’ person, she is always happy to help in any and all situations and just loves being able to help all of the patients and their owners. With a soft spot for shepherd’s, chocolate labs and jack russel terriorists, she has already fallen fowl of the ‘try not to take your work home with you’ rule of veterianry medicine like most of the rest of us, and has adopted Lyla the kitten from when she was on work experience, whp she says is her biggest soft spot! She is only a young ‘un and makes the rest of us feel pretty old, but my goodness she has a very bright future ahead of her and we are delighted to be a part of that journey.

Anna has been a long standing client (nearly a decade!) of Carly’s who came up to Bury to allow us to continue to care for her pets. She rapidly became a firm team favourite and is, perhaps, the loveliest person on the planet. So lovely, we have basically now stolen her from Essex and her and her husband have relocated to Sunny Suffolk to come at work at Needham and Bury.

She has a background working as an ANA at the RVC in London, as well as a Canine Hydrotherapist, so you know your pets are in the very best of hands. Not just a cat and dog lover (although she is very passionate about those too) she is also a certified “crazy bunny lady” and loves giving the very best care to all the species that walk, crawl or hop through the door! She got married in 2024 and shares her home with her husband and (most importantly, she would argue) her long nosed pointy Podenco’s who are absolute clowns!

Chloe joined us in 2024 as an ANA and is loving caring for of all of the pets of Needham Market. She is very kind, caring and compassionate, and has already fitted into the team like a dream. She got married in 2025 and then had a super busy summer helping Hannah (one of our RVN’s) with her wedding too as one of her bridesmaids!

Not only is she a hero with keeping “out the back” an organised paradise, her main love is providing the absolute best care for the patients and she does this so very well. She also shares her life with her very cute cat Pippin who is a mischievous lad, and she has a flair for interior design having transformed her house into an absolute beauty!

Helen joined us in the autumn on 2024, and brings with her bags full of experience, excellent organisational skills and just a generally awesome attitude. She’s worked with a lot of us at a previous practice and we were thrilled that she wanted to join us. Not only a truly first class RVN, she is also a qualified behaviourist and able to see complex behaviour needs in cats, dogs and rabbits! This super accomplished hero also has a certificate in exotic animals and so happy to see anything that walks, hops or crawls in the doors! When not in work she spends time with her partner and is also a keen and beautiful crafter, holding her own stalls around Essex and Suffolk during the festive period! She also has a particular penchant for cream teas, Collie’s and Nova Scotia Duck Tolling Retrievers!

Felicity joined us in the autumn of 2024. She has come into the role of PA for Jenny and Carly. I will be honest. I wasn’t sure we needed a PA. We are not posh enough. We aren’t city slickers. We drive cars that are a bit beaten up and at least 10 years old. People like us don’t need PAs right? BUT I was wrong. Felicity has come into our life and provided such structure and now, I don’t know what we would do without her.

Felicity is an absolute HOOT. (Almost) too posh to function. She spends her Thursday nights having a tour of 3 or 4 supermarkets to get all the stuff she likes. She’s a wild one! She spends more on clothes and shoes than she is willing to admit to “her Chappie”. And she wants a long haired dachshund in her life!

ln seriousness,I really can’t imagine what we would do without her. She has been pivotal in the opening of Needham and has the endlessly thankless task of chasing after Jenny and Carly on the day-to-day and making sure they are in the right time at the right place. This girl deserves a medal. Or another pair of shoes!

Vikki has known us for over a decade and after 6 years of trying to persuade her she would be AMAZING on the admin team we finally wore her down in summer 2024. She is a calm head, super caring, and has raised horses, dogs and children for many years! Outside of work she focuses her endless energy on her beautiful family and is on the committee for the Anglian Distance Riders. She can often be found on her lovely ex race horse happily meandering around a forest or with a fleet of labs and cocker spaniels (+ Hettie the fluffball) at her feet!