COVID-19 SERVICE UPDATE
It’s an ever changing and fluid situation, and we don’t know how long this will last.
Your pets will not suffer, we are still here. It’s not perfect, but it’s safe!
Read our COVID-19 service updates below.
We are OPEN, but things are different
Update 10 September 2020
From Monday 7th September we will be allowing a restricted number of people inside the practice. Please watch the video below to find out how this is happening.
🐢We respectfully ask that face coverings are worn at all time’s inside the practice.
🐥Please use the hand gel supplied on entry to sanitise your hands.
🐸Please remain mindful of social distancing.
**Attending an appointment**
🐱Please arrive no more than 5 minutes before your appointment time. If you arrive before this you will be asked to wait outside/in your car until your appointment.
🐭Only one person per pet should enter the practice. The only exception to this is for euthanasia.
🐷On arrival enter via our main door. Check in with reception and they will show you where you can be seated.
🐶 Distancing regulations mean we can have a maximum of 3 people in the waiting area at one time. If the area is full you will be asked to wait outside until their is space.
🐰At this time you will still not be allowed in the consulting rooms. If there is a sensitive or complicated discussion to be had you will be taken to our dedicated comms room after the vet has examined your pet.
🦊After your appointment please wait on the footsteps and one of our team will book any follow up appointments and take payment as necessary.
🐨Please then exit following the one way system via our conservatory doors.
🐼Please enter via the main door and stand on the footsteps by our main desk.
🐯If someone is already waiting on the footsteps please wait outside until they have vacated the area.
🐮Exit the practice following the one way system via our conservatory doors.
From all at Bury Vets we thank you for your continued support and cooperation.
Find us at
Bury St Edmunds Veterinary Centre
Unit A, Autopark
Bury St. Edmunds
We are open
Monday – Friday
08:00 – 19:00
08:00 – 16:00
09:00 – 12:00
Get in touch